Warranty

WARRANTY

The 12-month Warranty is subject to the following conditions:

WBBS shall not be liable under this warranty if any damage or defect results from:

1.1.1   Misuse, abuse, neglect, improper installation;

1.1.2  Disasters such as fire or flood and damage due to humidity in the home

1.1.3  Service or alteration by anyone other than an authorised WBBS representative;

1.1.4  Damages incurred through irresponsible use or other non-recommended practices* *once the furniture piece is built, it cannot be moved. Assembly should take place in the desired position, moving the item once assembled, will cause damage for which we will not be held responsible. 

1.2    If damage is due to manufacturing issues, WBBS will repair or replace goods (or part of them), resupply or fix a problem with services (or part of them).

1.3    Replacement of parts will be free of charge, ONLY if the damages are reported BEFORE assembly. If the customer damages parts during self-assembly, repair or replacement will be possible- but will come with a fee.

1.4     No warranty extension will be granted for any replacement part(s) delivered to the purchaser in fulfilment of this warranty.